Windows XP not updating

Normally Windows XP does the update automatically for you, if you have enabled automatic update that is.

However, if this is not the case and when you try to update it through the Help and Support Center (Start -> Help and Support -> under Pick a task click Keep your computer up to date with Windows Update) instead of getting the updates you get this error message instead:

Error number: 0x80244019
The website has encountered a problem and can not display the page you are trying to view.

Error message when trying to update Windows XP.

You might be having any of the following issues listed below. To solve your porblem, follow  each process as it is  shown. It is advised that you bookmark this page so in case you need to restart your computer, you can get back to it.




Your Automatic Updates service is missing

• Click Start then Run. In the Run input box copy and paste these text then click Ok button:

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\au.inf

• In case your computer asks to insert your system CD (your Windows XP CD installer) or is asked for the location of the wuapi.dll file, type the following text into the Copy files from input box then click the Ok button.

%windir%\ServicePackFiles\i386

• If the same message is displayed, then you will need to insert your system CD into your CD ROM drive then click the BROWSE button and select the drive for the CD ROM then click the Ok button. This should continue with install process for the Automatic Updates service.
• Restart your computer then retry to get the updates (at this point I would like to remind you to bookmark this page if you have not done it yet). If you still get the same error, proceed below.

It may also be that the Background Intelligent Transfer Service is missing

• Click Start then Run. In the Run input box copy and paste these text then click Ok button:

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

• In case your computer asks to insert your system CD (your Windows XP CD installer) or is asked for the location of the qmgr.dll file, type the following text into the Copy files from input box then click the Ok button.

%windir%\ServicePackFiles\i386

• If the same message is displayed, then you will need to insert your system CD into your CD ROM drive then click the BROWSE button and select the drive for the CD ROM then click the Ok button. This should continue with install process for the Automatic Updates service.
• Restart your computer then retry to get the updates. If you still encounter a problem, proceed below.

Download the Service Pack 3 (SP3) manually
You may not have the Service Pack 3 installed yet.

• Open a new window of your browser and copy the following text URL into the address bar and press Enter.

http://www.microsoft.com/en-us/download/details.aspx?id=24

• You will be directed to the download site for the Windows XP Service Pack 3 (SP3). Click the download button.
• Once download is finished install the file (following each instruction).
• Restart your computer. Check if there is still problem with updating your computer.

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